Support

Help with domain checks, twelve admin tools, the widget, subscriptions and saved data.

Run a domain check

Open the Domains tab, tap + and enter a domain or website URL. Open the saved domain to run its first check. Use Domain actions → Re-check now to refresh it. Tap a check to view evidence and remediation guidance.

Scores summarise the checks performed. A passing score is not a guarantee that a website or email system is secure. DNS propagation, network access, registry data and website behaviour can affect results.

Background checks and alerts

Pro lets you enable Monitor & alert from Domain actions. Allow notifications and enable Background App Refresh for AdminIQ in iOS Settings. Open the app regularly.

iOS controls when background work runs. Low Power Mode, connectivity, device usage and force-quitting the app can delay or prevent checks. AdminIQ does not promise continuous monitoring or immediate outage alerts. Manual checks remain available in the app.

Restore, manage or cancel Pro

Go to AdminIQ Settings → Restore purchases using the Apple Account that purchased Pro. If a purchase is pending approval, access unlocks when Apple confirms it. For a temporary store error, check your connection and retry.

Manage or cancel your Apple subscription. Deleting AdminIQ or its saved data does not cancel a subscription. For a payment or refund request, visit Apple’s purchase support.

iCloud and deletion

Use the same Apple Account with iCloud available on each device. Sync may take time. Swipe to delete a domain and its history, or use Settings → Delete all domains and history. Read the privacy policy for details.

Dashboard, notes and widget

The Domains overview shows open issues, the weakest score and upcoming expiry dates. Use search and sorting to find a domain, and edit its notes and tags to keep client or project context alongside your checks.

To add the Home Screen widget, touch and hold your Home Screen, choose Edit → Add Widget and search for AdminIQ. Open the app and run a check to update its snapshot. Widget refreshes are controlled by iOS and may be delayed.

Twelve tools and reports

The Tools tab groups DNS lookup, port check, subnet calculation and network discovery; email header and blocklist analysis; password generation, encoding and hashing, JWT decoding; number and timestamp conversion; and WiFi QR generation.

Network discovery lists reachable devices and advertised Bonjour services. It cannot identify every device behind a firewall or on an isolated WiFi network. Blocklist services may reject public DNS resolvers; those failures are shown as unavailable rather than a clean result.

Port checks test TCP connectivity to your chosen host and ports. Local-network checks require local-network permission. Firewalls can make a closed service look like a timeout.

WiFi QR codes contain credentials. Share the image only with trusted recipients. Reports are available from Domain actions as PDF or Markdown. Open History, select a saved audit and use its share menu to export that audit or compare it against an earlier run.

Suggest a new tool

Have an idea for the AdminIQ toolkit? Use the RSW contact form, mention AdminIQ and describe the task you would like the tool to help with.

Contact support

Use the RSW contact form and mention AdminIQ in your message.

Include your AdminIQ version, iOS version, device model and the steps that reproduce the problem. Only include domain names or screenshots you are comfortable sharing. Never send passwords, private keys or complete email messages.